From 19 June 2021 Mailmark Direct Data (MDD) Detail files will be updated to include Predicted Delivery information for Network Access Economy letter postings.
The Mailmark Direct Data Technical specification has been updated to v1.5 and includes the following changes:
- Reference to Predicted Delivery Flag changed to Predicted Delivery date.
- MDD Dictionary, section 4.1. Summary Report. Predicted Delivery explanation updated.
- MDD Dictionary, section 4.2. Detail Report. ‘Predicted Delivery date’ is in the format dd/mm/yyyy.
- Additional Frequently Asked Questions.
Predicted Delivery information is determined by using the product and handover information of the eManifest, when the item was first seen on our automation and when the letters have received their final machine sort. The initial date shown on reports will be the first seen date plus 4 working days, however this date will change once the letter receives the final machine sort at the sequencing stage. If the item is manually sorted, or does not receive a final walk sequence scan, or is handed over late and the predicted delivery cannot be updated, it will show the original estimation based on the product and first machine track event plus 4 days.
Please note: Predicted Delivery information is provided at item level so will therefore not show in the MDD ‘Summary’ file (which provides information at eManifest rather than item level). In addition, if mailing items are not manifested there will not be Predicted Delivery information.
When you access your MDD Detail files from 19 June 2021, you may notice that the Predicted Delivery date will often identify as first seen date plus 1 working day - such as you would expect for our Standard product. The logic engine which underpins the deferral decisions for the DSA Economy product is currently proceeding through further testing and we expect to conclude the national roll out later in the summer. Consequently, customers will not initially see very much difference in delivery speed when comparing Economy and Standard services. However, this will evolve as testing and roll out progresses. The true difference in service speeds and fall to earth profile will become apparent once the deferral process is fully implemented.
The FAQ section in the Technical Specification includes additional and more detailed information.
Predicted Delivery is in scope as a future development for other Access products and we will advise MDD contract holders of timescales at an appropriate time.
If you have any queries please contact your Account Director.