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Applications for Programmatic Mail Incentive open until 28 March 2025
22 July 2024
In November 2022 we launched our Programmatic Mail incentive to support brands using mail in a programmatic way.We have decided to extend the incentive to 27 March 2026 and reopen the application wind ...
Global IT outages impacting Royal Mail
19 July 2024
You may have seen in the news today that IT outages are reported across the world. Today Royal Mail is experiencing technical issues across some of our IT systems. We would like to reassure you t ...
Mailmark Catalogues added to our Advertising Mail Incentives
18 July 2024
We are pleased to have added Mailmark Advertising Mail Catalogues as an eligible product within the Advertising Mail Testing and Innovation Incentive, Advertising Mail Growth Incentive, Advertising Ma ...
New Royal Mail logo
12 July 2024
From 12 July 2024 the Royal Mail logo used across England, Northern Ireland and Wales will be changing to feature the King’s crown. The Royal Mail logo used in Scotland will not change as the crown ...
Error with 2023-24 Dynamic Baseline for NPP1 APP2 and Regional Price Plan
08 July 2024
Dynamic baselines were introduced at customers’ request into the Access Letters Contract (ALC) from 1 April 2023 for NPP1, APP2 and Regional Price Plan customers.  They enable Royal Mail to cre ...
Wholesale carbon values for 2023/24
27 June 2024
We are pleased to provide our Wholesale Letters Business Unit carbon values for the period 1 April 2023 to 31 March 2024.Carbon Unit Values for Wholesale Letters Business UnitCategorygCO2e 2022/23 per ...
Consultation on Introduction of Change Provision to enable timely introduction of any Ofcom Decision
26 June 2024
Today we have launched a consultation putting forward Royal Mail’s proposal to introduce a new change provision in the Access Letters Contract (ALC) to allow us to reflect and implement changes that ...
Consultation on Network Window Changes
26 June 2024
As part of the Royal Mail Network Window changes, we intend to make changes to the composition of some Standard Selection Codes (SSCs).  The changes are detailed in the consultation document whic ...
Out of Specification Mailmark Non-Compliance
21 June 2024
To support the efficient processing of mail, the Access Letters Contract (ALC) contains product specifications based on optimum operational process, the type and number of machine passes, and ensuring ...
General Election Mailings and the Key National Posting Process
24 May 2024
You will be aware that the General Election has been announced to take place 4 July 2024. We write to remind you of the importance of following the requirements under the DSA Key National Posting (KNP ...
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