Royal Mail has today reached agreement with the Communication Workers Union (CWU) on the deployment of Universal Service reform. The agreement also includes a pay rise and a series of enhanced te ...

Further to our previous communication on Thursday 2 April, we are pleased to announce that Royal Mail and the CWU have reached a negotiators agreement covering deployment of Universal Service reform.& ...

Information about incentives offered by Royal Mail can be found on the RoyalMail.com website. If you are a Wholesale customer and you have any queries about our incentives please email group ...

On 8 December 2025, following a customer workshop and a formal consultation with Access customers, we issued our decision in respect of our proposals to change the quality and compensation provisions ...

We wrote to you on 7 January 2026, and subsequently again on 25 February, informing you about two severe cold weather events across various regions of the UK during January 2026, which constituted a D ...

As you know, Royal Mail’ Magazine Subscription is a service option designed to meet the needs of publishers of consumer and business magazines in addition to membership and brand magazines. The ...

As you are aware, last month we moved discussions with the Communication Workers Union (CWU) regarding deployment of Universal Service reform into our Achieving National Agreement Procedure in an effo ...

We are pleased to announce that we will be renewing our investment in incentives for 2026/27. Our ambition is for the incentive portfolio to continue to evolve, providing relevant support to post ...

On 7 January we wrote to you notifying of severe weather across various regions of the UK during week commencing 5 January 2026. which constituted a Disruptive Event under the Access Letters Contract ...

Find attached a communication notifying of price changes to our Access Priority, General Large Letter and Wholesale Parcels services to take effect from 7 April 2026.The communication also notifies of ...