Royal Mail has been working with NHS England, NHS Providers, Healthwatch England, National Voices and the Patients Association to ensure that any changes resulting from USO reform do not lead to worse ...

Following on from our communication of 27 March, the attached follow on letter provides clarity as to how Royal Mail will treat non-compliance of D+2 Priority specification points when the Access Cond ...

Further to our letter of 6 March 2025, we wanted to update you on our proposal for the Access General Large Letter (GLL) service after USO Reform. Background As we have explained before, inc ...

Building on the success of past incentives we are pleased to announce our new 2025 Incentives Calendar for marketers, customers and mailers. Our brand new Incentives Calendar will become a regular fea ...

Royal Mail has today submitted its response to Ofcom’s consultation ‘Review of the universal postal service and other postal regulation’. Ofcom recognises that the Universal Ser ...

On 16 December 2024 we wrote to you with an update on progress regarding exploration discussions of a postal industry solution to meet the needs of the ISBA advertising industry led initiative, Origin ...

On 19 December 2024, when we announced the launch of a new D+3 service into the Access Letters Contract (ALC), we also communicated that we need to make some changes to the D+2 service specification i ...

Throughout January and February, we invited Access customers to participate in 121 sessions to understand from them which D+2 service variants are going to be required by posting brands after the Acce ...

We are pleased to announce that we will be renewing our investment in incentives for 2025/26. Our ambition is for the incentive portfolio to continue to evolve, providing relevant support to post ...

Following the Origin workshop held in January with Access customers, we would like to invite you to join a further workshop which will focus specifically on exploring how the Origin Levy could work wi ...