Latest News
Three Islands consultation

 We are proposing changes for the treatment of Access services destined to the Isle of Man, Jersey and Guernsey. We are seeking your views on our proposal, including any alternatives by 5 August 2017.

Read the consultation document here

Mailmark News

We are reducing our charges for Missorted Mailmark Letter items and making changes to our remedial process and surcharges for dealing with Mailmark unmanifested items.

Please read our letter explaining the reasons for the changes and a copy of the formal change notices setting out the timing of the changes, which are as follows:

Annex B - Change Notice 029 on decreasing the Mailmark Letter missort change to come into effect 4 September 2017

Annex C - Change Notice 030 on Mailmark schedule changes to come into effect 1 January 2018; and

Annex D - User Guide Amendment 041 on unmanifested remedies to come into effect 1 January 2018.

Mailmark Poly large letter test


We want to support the mailing industry and promote the migration to Mailmark services to enable more customers to benefit from the reduced prices available. We have agreed a test criteria that will allow Mail Producers to test the production of Mailmark poly wrap Large Letters. Mail producers will be able to apply to participate in the test for qualifying postings that are presented up to the 2nd September 2017.  

Please see the attached document here

Setting up Mailmark participants and SCIDs correctly

Please find attached (here) an explanatory note on why setting up SCIDs correctly is important and details of the changes we have made to the SCID set-up process to make this easier for everyone to achieve.    

Urban Density consultation

The attached consultation document (here) relates to a change to the Urban Density Benchmark methodology, a posting profile measure of National Price Plan One (SSCs) of the Access Letters Contract and Wholesale Parcels Contract. The consultation explains the mathematics of the current methodology, the new methodology as proposed in our September 2016 consultation[1] and the correction to that 2016 calculation. We welcome your comments on our change proposal. Please send your comments in as per the attached notice by 21 July 2017.

[1] Proposed new methodology for calculating Urban Density from 2017(3) – revised document sent by email 7 October 2016

Access CBC to cease
We will cease offering the Access 70 CBC service with effect from 1 January 2018

More information can be found here
Testing & Innovation Scheme
We are delighted to let you know that we are launching two new schemes for the Testing and Innovation of mail applications to further promote the use of mail: there is an Advertising Mail Testing and Innovation Scheme for test applications of advertising mail; and there is a Business Mail Testing and Innovation Scheme for test applications of business mail.  Further information is available here
The Access notice is available here

Launch of First Time User Scheme

In conjunction with the Working Access Group’s sub-division, the Wholesale Incentive Group and Royal Mail Retail we are pleased to announce that we are launching a new Royal Mail Group-wide First Time User incentive.  The incentive will be open to applications from 27th March 2017. It is easy to apply.

Details on the high level Terms and Conditions, Application Form and further supporting information can be found here

The introduction notice can be found here

The contract change notice (025) can be found here