Log In / Register
Log in securely
Email Address
Password
Forgot my password
Register
Register
Other Royal Mail accounts
Mailmark
Royal Mail
Wholesale
Price List
Contracts
User Guides
Mailmark Login
Wholesale
Our Services
Service Options
Our Services
Access Economy Service
Standard Access
Premium Access
Environmental Sustainability
Royal Mail Mailmark®
Trial our Services
New Service Development
Contracts
Access Letters
Premium
Wholesale Parcels
Wholesale Entry Requirements
The Future of Letter Deliveries
Pricing
Price List
Adjustment Charges
Profiles and Permitted Variances
Quality of Service
Our QoS Measures
Technical Resources
User Guides
Download User Guides
Systems and Files
DocketHUB
eMHS Guidelines
Access Selection Files
CFL Database (Container Labels)
eInvoicing
Technical Resources
Royal Mail Mailmark® Direct Data
Access Indicia Templates
Digital Stamp Indicia
Software Suppliers Directory and Updates
Access Software Testing
Sales Hub
Customer Incentives
Advertising Mail
Business Mail
Publishing Mail
Sales Hub
Sales Presenters
Marketreach Research and Reports
JICMAIL Insight
News
Launch of Royal Mail Group Scheme for Growth
Royal Mail Business Mail Large Letter
Changes in Zones to Postcode Sectors
Access Tariff Notice 2014
Changes to Access Contracts
Royal Mail and CWU reach agreement in principle
Forthcoming Access Tariff Notice
Negotiators agreement between Royal Mail and CWU
Access Prices 2013
Joint Statement from Royal Mail and CWU
Joint Statement from Royal Mail and CWU
Changes to Access Contracts
Dangerous Goods - Policy update
Mail Centre Rationalisation Programme July 2013
Royal Mail statement on CWU ballot result
Royal Mail Statement on CWU ballot
Mailmarkâ„¢ (Formerly EIB®) - Wave 2 recruitment
Royal Mail statement on CWU ballot timetable
Royal Mail Wholesale website - registration upgrade
Royal Mail welcomes CWU ballot result
Autumn Incremental Promotion
Price Changes for 2016
Release 15 of the Access Selection Files
Mailmark Migration Consultation
Changes to Access Prices 2016
Advertising Mail Catalogue Trial
Decision on Change Proposals for Access Contracts
Future proposals for Mailmark migration
Customer Growth Incentive Promotion
Suspended contract change notices are withdrawn
Change Proposals for Access Contracts
Changes in Zones to Postcode Sectors
Contract Change Notices
Access Price Changes 2015
C9 Access Prices
Access Letters Contract Prices
Ofcom announces investigation
Royal Mail receives undertakings from CWU
New Access Selection Files 2013
Access Prices 2011/12
Advertising Mail discounts and service enhancement
Long Run Incremental Cost Discussion Document
Improving the Customer Experience
Agency Contracts amendment
C9 Access Agreement Notice: Segregation by format
Royal Mail Wholesale announces indicative Access prices
Amendment to Agency Contracts Proposal 04-01-2011
Tray Dolly Implementation Update 10-12-2010
VAT Customer Communication
DSA Christmas Arrangements 2010
Zonal Costing Methodology consultation 29-10-10
Quality of Service Measurement for the Access Market
Access Database 2010 is now available for download
WMS Communication
Allocation of Postcode Sectors
Process for Allocating Postcode Sectors to GZones
Decision on Zonal costing methodology
Intelligent Barcode - join now
Mail Centre to rationalisation programme v.10
Royal Mail statement on Access Letters and Parcels
Mail Centre Rationalisation Programme V9.0
Dangerous Goods - Policy update
Access Services to be renamed from October
Proposals for the reform of the Access contracts
Consultation Decision: Access indicium
Confirmation on Access Prices & VAT April 2012
The NGPP definition by Zone 2012/13
Consultation: Statement of Process
Final proposals to amend the NGPP definition
Access consultation - product renaming exercise
Consultation: Access Indicia
Mail Centre rationalisation programme V.8
New service - Access Packets 2-5kg
C9 NOTICE: VAT on Access Services
DSA - Christmas & New Year arrangements 2011
Archived Documents
Royal Mail Wholesale Digital Stamp
Consultation on New Service Request Process
Mailmark poly-wrap large letter test
Re-allocation of postcode sectors to zones 2018
Changes to Price Tariffs from 26th March 2018
48-Way Sort Mech Letter Option
Renewal of Incentives and Publishing Incentives
Update on the Access Service Request process consultation
Launch of EManifest Billing Trial
Incentives update and testing use of Digital Stamps
Advertising Mail Catalogue Option
ACCESS CHANGE NOTICE: York Manifests
Improvements to Bulk Mail specifications and processes
Three Islands consultation feedback
Regional price plan change to permitted variances
Urban Density decision document
User Guide Amendments from 3rd October 2016
Access consultation Sep 2016 - Update
Access Tariff change from Jan 3rd 2017
Mailmark Reporting Delay
Access Contract Change Notices Jan 17
Extension of Scheme For Growth
Scheme For Growth - Double discount offer
Access CBC to cease
Urban Density consultation
Setting up Mailmark participants and SCIDs correctly
Mailmark News
Access CBC price changes from 4th July 2016
Mixing Supply Chain IDs Trial
New Magazine Subscription Mail Service
Making GDPR an opportunity for mail
Setting up Mailmark participants and Supply Chain ID's
Switch to receive electronic invoices
Growing popularity of Royal Mail incentives
Submit your Magazine Subscription Mail samples
Launching our Partially Addressed Mail Trial
Price changes for the Access Letters Contract
Apply for our lower priced Magazine Subscription service
Change to Presentation Specification for Poll Cards
Our Partially Addressed Mail Service Trial commences on 8 November 2018
Renewing our incentives for a further year
Launching Year 2 of our Advertising Volume Commitment Incentive
No longer accepting TIS applications for Digital Stamp tests
Switching Polywrap and Paper from Manual to Mailmark Services
Letters and Parcels Tariff Change Notice/ Postcode sectors to Zones changes
New Mail Centre opening in Inverness
Business Mail: A Winning Opportunity
Drive Better Results with out Insight Engine
Helping customers sign up for the new magazine subscription service
Label and RTS Reminder
Remember to send us your Advertising Mail seeds
Haircare, vitamins and supplements driving beauty and wellness spend
T-shirts, tops and trainers drive UK fashion and footwear purchases
Free returns increasingly important to online shoppers
JICMAIL Blog: Using JICMail for better mail media measurement
SMP marks a decade since inception
Sectorised Insight Engine Metrics To Drive Better Results
JICMAIL Blog: Keeping constant in the face of change
JICMAIL: A month in the life of mail
ACCESS NOTICE: Change to Minimum Dimensions for Poll Sort
JICMAIL: Try the new data visualisation tool
JICMAIL: Why JICMAIL data is gold standard
JICMAIL: Latest 'A month in the life of mail'
JICMAIL Blog: Time to get planning with JICMAIL
New online application for incentive postage credits
Modernising the Advertising Mail Seed Check Process
JICMAIL: Mail Item Database - now with 33,181 items
JICMAIL Blog: Insight, idea and impact
ACCESS NOTICE: Extending the Partially Addressed Service Trial to 31 March 2020
Join JICMAIL's webinar on 15 July
Use our Customer Experience tool for better mail planning
Our decision on changes to the Access Service Request Process
JICMAIL Blog: Blimey, a JIC with useful bells and whistles
BACK TO SCHOOL INCENTIVE: Send Advertising Mail for as low as 12 pence
BACK TO SCHOOL INCENTIVE: Send Advertising Mail for as low as 12 pence
Download our Partially Addressed Mail guide
BLACK FRIDAY AND CHRISTMAS INCENTIVE: Send mail for as low as 12 pence per item
ACCESS NOTICE: Rolling out our Mixing SCIDs trial
JICMAIL: 7 essential insights – in less than 10 minutes
UPDATE: Modernising our Advertising Mail seed check process
JICMAIL Webinar: 5 steps to applying mail campaign insight with JICMAIL Discovery
ACCESS NOTICE: Prohibiting Bladed Products in Wholesale
7 Essential Insights on Partially Addressed Mail
ACCESS NOTICE: Rolling out our Partially Addressed Mail service
BLACK FRIDAY AND XMAS INCENTIVE: Send mail from 12p from 11 November
ACCESS NOTICE: Improving our Mailmark specification guidance
3 proven ways to get new customers
ACCESS NOTICE: Price changes for the Access Letters Contract
ACCESS NOTICE: Royal Mail January to March 2020 Incentive
JICMAIL Webinar: 7 Essential Insights of Partially Addressed Mail
ACCESS NOTICE: Updating the Baseline Year for National Price Plan One
Reminder about our Advertising Mail Seed check process
ACCESS NOTICE: Reducing tolerances for national and regional price plans
Updating the Baseline Year for National Price Plan One
Dockethub technical issue between 2 and 6 January 2020
Letters and Parcels Tariff Change Notice/ Postcode sectors to Zones changes 2020
Large Letter Working Group set up to improve automation of machineable Large Letter
JICMAIL WEBINAR: Using JICMAIL on your journey to the DMA Awards
JICMAIL: Using JICMAIL Discovery - short 'how to' videos
JICMAIL: 7 essential insights on Business Mail
ACCESS NOTICE: Trunking Service
JICMAIL Webinar: 7 Insights into Business Mail
Industrial relations in 2020
Covid-19 Update: Royal Mail delivering for the country
Royal Mail is still open for business
Support and advice for your business during the Coronavirus
ACCESS NOTICE: Supporting Wholesale customers through Covid-19
ACCESS COMMUNICATION: Mailmark Advertising Mail seeds and Covid-19
JICMAIL BLOG: Working from home? Ad mail always has been...
Royal Mail Marketreach Blog: Using mail to get the best from digital
Royal Mail Marketreach Blog: How brands can stay relevant in crisis times
ACCESS COMMUNICATION: Temporary Change to Postal Arrangements on Saturdays
Marketreach Blog: Marketing, CRM and direct mail after COVID-19
ACCESS NOTICE: Covid-19 Open for Business Incentive
New Stamp-Like Indicia: 'Thumbs up for your Postie'
Covid19 Open for Business Incentive update
Access Product Development 2020
Covid19 Open for Business Incentive: Extending the Volume Cap
Royal Mail partnership with Hallmark: Say thank you to your heroes
ACCESS NOTICE: Update on Wholesale activity impacted by Covid-19
Covid-19 Open for Business Incentive: 75% volume cap reached for October to December 2020
ACCESS COMMUNICATION: Saturday delivery recommencing from 13 June 2020
ACCESS NOTICE: Access Service Development and Improvement
ACCESS NOTICE: Letters and Parcels Tariff Change Notice
ACCESS COMMUNICATION: Helping customers switch to Mailmark Magazine Subscription service
ACCESS COMMUNICATION: Updates to our Covid-19 Incentives
Withdrawal of SFM Codes from 4 January 2021
'Simplifying the Access Letters Contract' consultation launches today
ACCESS NOTICE: Updating the Baseline Year for NPP1
ACCESS NOTICE: Price plan profile surcharges for Q1 2020/21
JICMAIL Update
ACCESS NOTICE: Manual Mailmark Service for General Large Letters and Access Parcels
ACCESS NOTICE: Price changes for the Access Letters Contract
ROYAL MAIL ANNOUNCES RECOMMENDED LATEST CHRISTMAS POSTING DATES FOR 2020
Mailmark reporting is changing from 10 December 2020
Changes to JICMAIL: Q&A
ACCESS COMMUNICATION: Advertising Mail seeds and Covid-19
ASBOF has changed address
Brexit and Wholesale items to Northern Ireland
Update on the Access Letters Contract review
Statement on Ofcom User Needs Review
JICMAIL News: Significant growth in digital actions prompted by mail in Q3 2020
ACCESS COMMUNICATION: Renewing our Incentives for 2021
ACCESS NOTICE: Mailmark Economy Service Standard
ACCESS NOTICE: Magazine Subscription Mail Prices 2022
ACCESS NOTICE: Q2 Price Plan Profile Surcharges / Changes to Permitted Variances
Framework Agreement reached between Royal Mail and CWU
ACCESS COMMUNICATION: Advertising Mail Seed Check Adjustments in National Lockdown
Update on Brexit and Wholesale items to Northern Ireland
Carrier applications open for our Edinburgh to Inverness trunking service
ACCESS NOTICE: Letters and Parcels Tariff Change Notice
Royal Mail welcomes CWU ballot result
ACCESS NOTICE: Customer UAT open for Manual Mailmark Service for Parcels and GLL
ACCESS COMMUNICATION: Suspension of non-Mailmark Advertising Mail Seed Check Adjustments extended
ACCESS COMMUNICATION: Reintroduction of non-Mailmark Advertising Mail Seed Check Adjustments
Ofcom publishes decision on regulation of Mailmark Economy Service
A reminder on Poll Card mailings
Mailmark Economy Service VAT Status
The importance of having circulation data for mail
Update to the Advertising Mail Content Guidance
Removal of Responsible Mail Product Codes - We want to hear your views
ACCESS COMMUNICATION: Sign up for Mailmark Direct Data
ACCESS COMMUNICATION: Manual Mailmark - we want to hear your views
ACCESS NOTICE: Royal Mail Case Study Incentive
ACCESS NOTICE: Price plan profile surcharges for Q3 and Q4 2020-21
Issue with Mailmark data on 21 May 2021
JICMAIL Clarification Bulletin on the new opt-out process and levy
ACCESS NOTICE: The Royal Mail Case Study Incentive has launched
Contract Monitoring for NPP1, APP2 and Regional Price Plan customers in 2022/23
The Withdrawal of the Responsible Mail Product while Working Towards A More Sustainable Future
The EU has formally granted data adequacy status to the UK
ACCESS NOTICE: Mailmark Economy Advertising Mail Incentive
ACCESS NOTICE: Letters and Parcels Tariff Change Notice
Changes to the Ad Mail Content Guidelines
Price changes for GLLS and Parcels
Clarification of the Default Postcode Option for Mailmark
Update on power outage at Greenford Mail Centre
Power outage at Greenford Mail Centre
Test Economy mail with the Testing and Innovation Incentive
Mailmark amnesty opens for applications from 2 January 2024
Invitation to Royal Mail's "Planning for Origin" workshop on 27 March 2024
Royal Mail presents proposal for the future Universal Service
Access Letter Price Changes effective from 1 July 2024
Consultation on Introduction of Change Provision to enable timely introduction of any Ofcom Decision
Out of Specification Mailmark Non-Compliance
General Election Mailings and the Key National Posting Process
Mailmark Advertising Mail Catalogue Service
Royal Mail's response to Ofcom's call for input on USO reforms
Change to Access Letter Contract Compensation Rates
Updates to the Mailmark Letters and Large Letters Specification
Importance of UCIDs for JICMAIL data
Key National Postings - Local PCC and Mayoral elections
Renewal of incentives for 2024 and other incentives news
Price Changes for our Magazine Subscription Mail Service
Extending the Later Forecasting Trial to 31 October 2023
Change to Postal Schemes and Impact on the Access Letters Contract
CWU Ballot Result
Update on consultation on changes to the Postal Schemes
Access Letter Price Changes effective from 2 October 2023
Royal Mail Consultation on withdrawing OCR 1400 and non barcoded GLL services
Update on the new King Charles Digital Stamp
Update on Sleeved Yorks
An introduction to Origin
Dynamic Baseline for 1 July 2022 to 30 June 2023
Applications for Programmatic Mail Incentive open until 29 December 2023
Supporting Direct Mail to drive Acquisition through the TIS Incentive
Permitted Variances for 2024/25
Try Mail Incentive Extended / Supporting publishers through the TIS Incentive
Update on the Later Forecasting Trial
Withdrawing OCR, Access 1400 and non-barcoded GLL Consultation Response
Engaging the Mail Industry on USO Reforms
Introduction of Default Postcode Option for Mailmark
ACCESS NOTICE: Introduction of Access 70 Advertising Mail Catalogue Service
Decision on Royal Mail Wholesale Carbon Reporting
Update to Advertising Mail Guidelines
Four new incentives added to the Incentives Calendar
WORKSHOP INVITATION: The Origin levy and its implementation for the mail industry
Updates to the Mailmark Letters and Large Letters Specification
Ofcom launches consultation on Universal Service reform
Using the TIS incentive to promote the Retail, Travel and Charity sectors
D+2 (Priority) Product Codes effective post-USO reform
New Royal Mail Access Indicia
Magazine Subscription 2026 Price Changes
Introducing a D+3 Service and D+2 Specification Changes
Renewing our incentives for 2025/26
Shaping the D+2 product suite for USO reform
D+2 product implementation for USO reform
Confirmation of EP Group takeover of IDS
Access Quality of Service Reporting Errors
NHS Mail New Barcode Solution
D+2 product implementation for USO reform FOLLOW UP
USO Reform and Access General Large Letters
Launch of Royal Mail's Incentives Calendar
Royal Mail responds to Ofcom consultation on the Universal Service
Update on Origin - the agreed solution
Access Letter Price Changes from 31 March 2025 / Permitted variances for 2025/26
Royal Mail's proposal for the introduction of a D+3 service - voting results
Increase to JICMAIL Annual Levy Cap
Update on Royal Mail Consultation on the Future of USO
Catalogue Incentive for the Retail Sector
Applications for Programmatic Mail Incentive open until 28 March 2025
Global IT outages impacting Royal Mail
Mailmark Catalogues added to our Advertising Mail Incentives
New Royal Mail logo
Error with 2023-24 Dynamic Baseline for NPP1 APP2 and Regional Price Plan
Wholesale carbon values for 2023/24
Catalogue Mail incentive launch
Quarter 1 2024/25 dynamic baseline
Removal of Guernsey flights from 1 April 2025
Royal Mail's proposal for the introduction of a D+3 service - voting commences today
Decision on Royal Mail Consultation on the Future of USO
Regulatory financial statements 2023-24 - update to comparatives
Origin Beta trial launch
Removal of MCS measurement for NPP1, APP2 and Regional price plans
Supporting Broadband/Mobile or Banking Card products through the TIS Incentive
Extending the Network Window: SSC Changes from 1 April 2025
Error with Quarter 1 2024-25 Baseline for APP2 and Regional Price Plan
Consultation on Network Window Changes
Update on Disruptive Event in respect of Extremely Hot Weather
REMINDER: Internet Explorer retiring and Agency Overlays
ACCESS NOTICE: Access mail for the RM, IG and E Postcode Areas
ACCESS COMMUNICATION: Early Access Slots Trial Extension to other Mail Centres
ACCESS COMMUNICATION: Launch of Royal Mail Consultation on the ALC Compensation Measures
ACCESS COMMUNICATION: ISBA Consultation on levy for cross-media measurement
ACCESS COMMUNICATION: Trialing Later Forecast Submissions
ACCESS COMMUNICATION: Internet Explorer retiring and Agency Overlays
ACCESS COMMUNICATION: Royal Mail Quality of Service 2021-22
Simplification of the Access Letters Contract - update on contract change notice 087
ACCESS COMMUNICATION: Earn 5% postage credits when testing Mailmark Economy for the first time
ACCESS NOTICE: Access Mail for RM, IG and E Postcode Areas
Disruptive Event Notification in respect of Planned Industrial Action by CWU Grade Colleagues
Royal Mail decision on Access Letters Contract compensation measures consultation
CWU strike date notification
ACCESS COMMUNICATION: Extending scope of Testing & Innovation Incentives for Mailmark Economy
ACCESS COMMUNICATION: Update on contract change notice 087
ACCESS NOTICE: Royal Mail Wholesale update on Disruptive Events
CWU Industrial Action ballot results
ACCESS NOTICE: Disruptive Event Notification in respect of Extremely Hot Weather
ACCESS COMMUNICATION: Earn 5% postage credits when testing Mailmark Economy for the first time
ACCESS COMMUNICATION: Trialing earlier Access Slots at Swindon IMC
ACCESS COMMUNICATION: Extending the Mailmark Economy Advertising Mail Incentive
ACCESS NOTICE: Permitted Variances for 2022-23 / Dynamic Baseline Proposal
ACCESS COMMUNICATION: SIMPLIFYING THE ACCESS LETTERS CONTRACT – OUR DECISION ON NOTICE PERIODS
ACCESS NOTICE: Price changes for the Access Letters Contract from 4 January 2022
ACCESS NOTICE: Changes affecting Letters, Parcels and C9 Premium agreements
ACCESS COMMUNICATION: ‘Simplifying the Access Letters Contract’ consultation decision document
Using Image Technology in Mail to Drive Online Behaviour and Consumer Engagement
ACCESS NOTICE: Access Tri-slots / Change to Trunking Service process
ACCESS COMMUNICATION: Reminder about Manual Mailmark eManifest and Barcode requirements
‘In flight’ Responsible Mail mailings after 4 January 2022
Adding perfume to the restricted item list
ACCESS NOTICE: Simplification of the Access Letters Contract - Notification of Contract Changes
ACCESS NOTICE: Access Mail for RM, IG and E Postcode Areas
ACCESS NOTICE: Simplifying the ALC - Our Decision on Simplifying Labelling Requirements
ACCESS NOTICE: General Large Letters and Parcels Tariff Changes
ACCESS COMMUNICATION: Invitation to feedback on the ALC Variation Request process
ACCESS COMMUNICATION: Launching the revised Access Letters Contract Variation Process
Ofcom agrees 1 January 2022 is a non-service day
ACCESS COMMUNICATION: Royal Mail Quality of Service 2021-22
ACCESS NOTICE: Renewal of incentives and other incentives news
Introducing our new Environmental Guidance
Revenue Protection Engagement and Mailmark Reporting during CWU Industrial Action periods
The New King Charles Digital Stamp
Disruptive Event in respect of Severe Weather Mar 2023
INDUSTRIAL ACTION UPDATE: CWU NOTIFICATION OF BALLOT RESULT -
National strike action dates formally notified by the CWU
Royal Mail and CWU update
ACCESS NOTICE: General Large Letters and Parcels Tariff Change
Extending the Programmatic Mail application deadline
Preparing customers for the implementation of dynamic baselines
IMPORTANT: Cyber Security Update
Roll Out of the Earlier Access Slots
Updates to the Mailmark Letters and Large Letters Specification
ACCESS NOTICE: Retailer-Etailer 2023 Incentive launch
Consultation on changes to the Postal Schemes
Disruptive Event in respect of the King's Coronation Ceremony - FOLLOW UP
ACCESS NOTICE: Extending the Later Forecasting Trial to 31 July 2023
Quarter 4 22/23 Dynamic Baselines
ACCESS NOTICE: Disruptive Event in respect of the King's Coronation Ceremony
Update on Disruptive Event in respect of severe weather in March 2023
ACCESS NOTICE: Retailer-Etailer 2023 Incentive launches today!!!
Discover the Circular Advantage of Mail
ISBA opens second Origin consultation on a fractional advertiser contribution
Extending the Early Access Slots Trial to March 2023
ACCESS NOTICE: Simplification of the Access Letters Contract - Contract Change Notice 093
Royal Mail strike update
Withdrawal of Access 1400 and Non-barcoded Parcel and GLL Services
Christmas 2022 Digital Stamp
Important update from the Royal Mail Quality of Service team
Advertising Mail October to March Incentive Launched Today!
Withdrawal of Non-barcoded GLL and Parcels from January 2024
ISBA Advertiser Levy Consultation Report
Early Access Slots Trial Extension to January 2023
Royal Mail strike update
Extending the Later Forecasting Trial to 31 March 2023
Disruptive Event in respect of higher staff absence in July 2022
Royal Mail strike update
Update on the implementation of Contract Change Notice 087
Royal Mail strike update
Renewing our Incentives for 2023
International Distribution Services Half Year Results Announcement
Mailmark Economy and posting Postcards and One Piece Mailers
Preparing customers for the implementation of dynamic baselines
ACCESS NOTICE: Launching the Royal Mail Wholesale Programmatic Mail Incentive
ACCESS NOTICE: Letters and Parcels Tariff Changes
Contact Us
Our Services
Service Options
Our Services
Access Economy Service
Standard Access
Premium Access
Environmental Sustainability
Royal Mail Mailmark®
Trial our Services
New Service Development
Contracts
Access Letters
Premium
Wholesale Parcels
Wholesale Entry Requirements
The Future of Letter Deliveries
Pricing
Price List
Adjustment Charges
Profiles and Permitted Variances
Quality of Service
Our QoS Measures
Technical Resources
User Guides
Download User Guides
Systems and Files
DocketHUB
eMHS Guidelines
Access Selection Files
CFL Database (Container Labels)
eInvoicing
Technical Resources
Royal Mail Mailmark® Direct Data
Access Indicia Templates
Digital Stamp Indicia
Software Suppliers Directory and Updates
Access Software Testing
Sales Hub
Customer Incentives
Advertising Mail
Business Mail
Publishing Mail
Sales Hub
Sales Presenters
Marketreach Research and Reports
JICMAIL Insight
News
Launch of Royal Mail Group Scheme for Growth
Royal Mail Business Mail Large Letter
Changes in Zones to Postcode Sectors
Access Tariff Notice 2014
Changes to Access Contracts
Royal Mail and CWU reach agreement in principle
Forthcoming Access Tariff Notice
Negotiators agreement between Royal Mail and CWU
Access Prices 2013
Joint Statement from Royal Mail and CWU
Joint Statement from Royal Mail and CWU
Changes to Access Contracts
Dangerous Goods - Policy update
Mail Centre Rationalisation Programme July 2013
Royal Mail statement on CWU ballot result
Royal Mail Statement on CWU ballot
Mailmarkâ„¢ (Formerly EIB®) - Wave 2 recruitment
Royal Mail statement on CWU ballot timetable
Royal Mail Wholesale website - registration upgrade
Royal Mail welcomes CWU ballot result
Autumn Incremental Promotion
Price Changes for 2016
Release 15 of the Access Selection Files
Mailmark Migration Consultation
Changes to Access Prices 2016
Advertising Mail Catalogue Trial
Decision on Change Proposals for Access Contracts
Future proposals for Mailmark migration
Customer Growth Incentive Promotion
Suspended contract change notices are withdrawn
Change Proposals for Access Contracts
Changes in Zones to Postcode Sectors
Contract Change Notices
Access Price Changes 2015
C9 Access Prices
Access Letters Contract Prices
Ofcom announces investigation
Royal Mail receives undertakings from CWU
New Access Selection Files 2013
Access Prices 2011/12
Advertising Mail discounts and service enhancement
Long Run Incremental Cost Discussion Document
Improving the Customer Experience
Agency Contracts amendment
C9 Access Agreement Notice: Segregation by format
Royal Mail Wholesale announces indicative Access prices
Amendment to Agency Contracts Proposal 04-01-2011
Tray Dolly Implementation Update 10-12-2010
VAT Customer Communication
DSA Christmas Arrangements 2010
Zonal Costing Methodology consultation 29-10-10
Quality of Service Measurement for the Access Market
Access Database 2010 is now available for download
WMS Communication
Allocation of Postcode Sectors
Process for Allocating Postcode Sectors to GZones
Decision on Zonal costing methodology
Intelligent Barcode - join now
Mail Centre to rationalisation programme v.10
Royal Mail statement on Access Letters and Parcels
Mail Centre Rationalisation Programme V9.0
Dangerous Goods - Policy update
Access Services to be renamed from October
Proposals for the reform of the Access contracts
Consultation Decision: Access indicium
Confirmation on Access Prices & VAT April 2012
The NGPP definition by Zone 2012/13
Consultation: Statement of Process
Final proposals to amend the NGPP definition
Access consultation - product renaming exercise
Consultation: Access Indicia
Mail Centre rationalisation programme V.8
New service - Access Packets 2-5kg
C9 NOTICE: VAT on Access Services
DSA - Christmas & New Year arrangements 2011
Archived Documents
Royal Mail Wholesale Digital Stamp
Consultation on New Service Request Process
Mailmark poly-wrap large letter test
Re-allocation of postcode sectors to zones 2018
Changes to Price Tariffs from 26th March 2018
48-Way Sort Mech Letter Option
Renewal of Incentives and Publishing Incentives
Update on the Access Service Request process consultation
Launch of EManifest Billing Trial
Incentives update and testing use of Digital Stamps
Advertising Mail Catalogue Option
ACCESS CHANGE NOTICE: York Manifests
Improvements to Bulk Mail specifications and processes
Three Islands consultation feedback
Regional price plan change to permitted variances
Urban Density decision document
User Guide Amendments from 3rd October 2016
Access consultation Sep 2016 - Update
Access Tariff change from Jan 3rd 2017
Mailmark Reporting Delay
Access Contract Change Notices Jan 17
Extension of Scheme For Growth
Scheme For Growth - Double discount offer
Access CBC to cease
Urban Density consultation
Setting up Mailmark participants and SCIDs correctly
Mailmark News
Access CBC price changes from 4th July 2016
Mixing Supply Chain IDs Trial
New Magazine Subscription Mail Service
Making GDPR an opportunity for mail
Setting up Mailmark participants and Supply Chain ID's
Switch to receive electronic invoices
Growing popularity of Royal Mail incentives
Submit your Magazine Subscription Mail samples
Launching our Partially Addressed Mail Trial
Price changes for the Access Letters Contract
Apply for our lower priced Magazine Subscription service
Change to Presentation Specification for Poll Cards
Our Partially Addressed Mail Service Trial commences on 8 November 2018
Renewing our incentives for a further year
Launching Year 2 of our Advertising Volume Commitment Incentive
No longer accepting TIS applications for Digital Stamp tests
Switching Polywrap and Paper from Manual to Mailmark Services
Letters and Parcels Tariff Change Notice/ Postcode sectors to Zones changes
New Mail Centre opening in Inverness
Business Mail: A Winning Opportunity
Drive Better Results with out Insight Engine
Helping customers sign up for the new magazine subscription service
Label and RTS Reminder
Remember to send us your Advertising Mail seeds
Haircare, vitamins and supplements driving beauty and wellness spend
T-shirts, tops and trainers drive UK fashion and footwear purchases
Free returns increasingly important to online shoppers
JICMAIL Blog: Using JICMail for better mail media measurement
SMP marks a decade since inception
Sectorised Insight Engine Metrics To Drive Better Results
JICMAIL Blog: Keeping constant in the face of change
JICMAIL: A month in the life of mail
ACCESS NOTICE: Change to Minimum Dimensions for Poll Sort
JICMAIL: Try the new data visualisation tool
JICMAIL: Why JICMAIL data is gold standard
JICMAIL: Latest 'A month in the life of mail'
JICMAIL Blog: Time to get planning with JICMAIL
New online application for incentive postage credits
Modernising the Advertising Mail Seed Check Process
JICMAIL: Mail Item Database - now with 33,181 items
JICMAIL Blog: Insight, idea and impact
ACCESS NOTICE: Extending the Partially Addressed Service Trial to 31 March 2020
Join JICMAIL's webinar on 15 July
Use our Customer Experience tool for better mail planning
Our decision on changes to the Access Service Request Process
JICMAIL Blog: Blimey, a JIC with useful bells and whistles
BACK TO SCHOOL INCENTIVE: Send Advertising Mail for as low as 12 pence
BACK TO SCHOOL INCENTIVE: Send Advertising Mail for as low as 12 pence
Download our Partially Addressed Mail guide
BLACK FRIDAY AND CHRISTMAS INCENTIVE: Send mail for as low as 12 pence per item
ACCESS NOTICE: Rolling out our Mixing SCIDs trial
JICMAIL: 7 essential insights – in less than 10 minutes
UPDATE: Modernising our Advertising Mail seed check process
JICMAIL Webinar: 5 steps to applying mail campaign insight with JICMAIL Discovery
ACCESS NOTICE: Prohibiting Bladed Products in Wholesale
7 Essential Insights on Partially Addressed Mail
ACCESS NOTICE: Rolling out our Partially Addressed Mail service
BLACK FRIDAY AND XMAS INCENTIVE: Send mail from 12p from 11 November
ACCESS NOTICE: Improving our Mailmark specification guidance
3 proven ways to get new customers
ACCESS NOTICE: Price changes for the Access Letters Contract
ACCESS NOTICE: Royal Mail January to March 2020 Incentive
JICMAIL Webinar: 7 Essential Insights of Partially Addressed Mail
ACCESS NOTICE: Updating the Baseline Year for National Price Plan One
Reminder about our Advertising Mail Seed check process
ACCESS NOTICE: Reducing tolerances for national and regional price plans
Updating the Baseline Year for National Price Plan One
Dockethub technical issue between 2 and 6 January 2020
Letters and Parcels Tariff Change Notice/ Postcode sectors to Zones changes 2020
Large Letter Working Group set up to improve automation of machineable Large Letter
JICMAIL WEBINAR: Using JICMAIL on your journey to the DMA Awards
JICMAIL: Using JICMAIL Discovery - short 'how to' videos
JICMAIL: 7 essential insights on Business Mail
ACCESS NOTICE: Trunking Service
JICMAIL Webinar: 7 Insights into Business Mail
Industrial relations in 2020
Covid-19 Update: Royal Mail delivering for the country
Royal Mail is still open for business
Support and advice for your business during the Coronavirus
ACCESS NOTICE: Supporting Wholesale customers through Covid-19
ACCESS COMMUNICATION: Mailmark Advertising Mail seeds and Covid-19
JICMAIL BLOG: Working from home? Ad mail always has been...
Royal Mail Marketreach Blog: Using mail to get the best from digital
Royal Mail Marketreach Blog: How brands can stay relevant in crisis times
ACCESS COMMUNICATION: Temporary Change to Postal Arrangements on Saturdays
Marketreach Blog: Marketing, CRM and direct mail after COVID-19
ACCESS NOTICE: Covid-19 Open for Business Incentive
New Stamp-Like Indicia: 'Thumbs up for your Postie'
Covid19 Open for Business Incentive update
Access Product Development 2020
Covid19 Open for Business Incentive: Extending the Volume Cap
Royal Mail partnership with Hallmark: Say thank you to your heroes
ACCESS NOTICE: Update on Wholesale activity impacted by Covid-19
Covid-19 Open for Business Incentive: 75% volume cap reached for October to December 2020
ACCESS COMMUNICATION: Saturday delivery recommencing from 13 June 2020
ACCESS NOTICE: Access Service Development and Improvement
ACCESS NOTICE: Letters and Parcels Tariff Change Notice
ACCESS COMMUNICATION: Helping customers switch to Mailmark Magazine Subscription service
ACCESS COMMUNICATION: Updates to our Covid-19 Incentives
Withdrawal of SFM Codes from 4 January 2021
'Simplifying the Access Letters Contract' consultation launches today
ACCESS NOTICE: Updating the Baseline Year for NPP1
ACCESS NOTICE: Price plan profile surcharges for Q1 2020/21
JICMAIL Update
ACCESS NOTICE: Manual Mailmark Service for General Large Letters and Access Parcels
ACCESS NOTICE: Price changes for the Access Letters Contract
ROYAL MAIL ANNOUNCES RECOMMENDED LATEST CHRISTMAS POSTING DATES FOR 2020
Mailmark reporting is changing from 10 December 2020
Changes to JICMAIL: Q&A
ACCESS COMMUNICATION: Advertising Mail seeds and Covid-19
ASBOF has changed address
Brexit and Wholesale items to Northern Ireland
Update on the Access Letters Contract review
Statement on Ofcom User Needs Review
JICMAIL News: Significant growth in digital actions prompted by mail in Q3 2020
ACCESS COMMUNICATION: Renewing our Incentives for 2021
ACCESS NOTICE: Mailmark Economy Service Standard
ACCESS NOTICE: Magazine Subscription Mail Prices 2022
ACCESS NOTICE: Q2 Price Plan Profile Surcharges / Changes to Permitted Variances
Framework Agreement reached between Royal Mail and CWU
ACCESS COMMUNICATION: Advertising Mail Seed Check Adjustments in National Lockdown
Update on Brexit and Wholesale items to Northern Ireland
Carrier applications open for our Edinburgh to Inverness trunking service
ACCESS NOTICE: Letters and Parcels Tariff Change Notice
Royal Mail welcomes CWU ballot result
ACCESS NOTICE: Customer UAT open for Manual Mailmark Service for Parcels and GLL
ACCESS COMMUNICATION: Suspension of non-Mailmark Advertising Mail Seed Check Adjustments extended
ACCESS COMMUNICATION: Reintroduction of non-Mailmark Advertising Mail Seed Check Adjustments
Ofcom publishes decision on regulation of Mailmark Economy Service
A reminder on Poll Card mailings
Mailmark Economy Service VAT Status
The importance of having circulation data for mail
Update to the Advertising Mail Content Guidance
Removal of Responsible Mail Product Codes - We want to hear your views
ACCESS COMMUNICATION: Sign up for Mailmark Direct Data
ACCESS COMMUNICATION: Manual Mailmark - we want to hear your views
ACCESS NOTICE: Royal Mail Case Study Incentive
ACCESS NOTICE: Price plan profile surcharges for Q3 and Q4 2020-21
Issue with Mailmark data on 21 May 2021
JICMAIL Clarification Bulletin on the new opt-out process and levy
ACCESS NOTICE: The Royal Mail Case Study Incentive has launched
Contract Monitoring for NPP1, APP2 and Regional Price Plan customers in 2022/23
The Withdrawal of the Responsible Mail Product while Working Towards A More Sustainable Future
The EU has formally granted data adequacy status to the UK
ACCESS NOTICE: Mailmark Economy Advertising Mail Incentive
ACCESS NOTICE: Letters and Parcels Tariff Change Notice
Changes to the Ad Mail Content Guidelines
Price changes for GLLS and Parcels
Clarification of the Default Postcode Option for Mailmark
Update on power outage at Greenford Mail Centre
Power outage at Greenford Mail Centre
Test Economy mail with the Testing and Innovation Incentive
Mailmark amnesty opens for applications from 2 January 2024
Invitation to Royal Mail's "Planning for Origin" workshop on 27 March 2024
Royal Mail presents proposal for the future Universal Service
Access Letter Price Changes effective from 1 July 2024
Consultation on Introduction of Change Provision to enable timely introduction of any Ofcom Decision
Out of Specification Mailmark Non-Compliance
General Election Mailings and the Key National Posting Process
Mailmark Advertising Mail Catalogue Service
Royal Mail's response to Ofcom's call for input on USO reforms
Change to Access Letter Contract Compensation Rates
Updates to the Mailmark Letters and Large Letters Specification
Importance of UCIDs for JICMAIL data
Key National Postings - Local PCC and Mayoral elections
Renewal of incentives for 2024 and other incentives news
Price Changes for our Magazine Subscription Mail Service
Extending the Later Forecasting Trial to 31 October 2023
Change to Postal Schemes and Impact on the Access Letters Contract
CWU Ballot Result
Update on consultation on changes to the Postal Schemes
Access Letter Price Changes effective from 2 October 2023
Royal Mail Consultation on withdrawing OCR 1400 and non barcoded GLL services
Update on the new King Charles Digital Stamp
Update on Sleeved Yorks
An introduction to Origin
Dynamic Baseline for 1 July 2022 to 30 June 2023
Applications for Programmatic Mail Incentive open until 29 December 2023
Supporting Direct Mail to drive Acquisition through the TIS Incentive
Permitted Variances for 2024/25
Try Mail Incentive Extended / Supporting publishers through the TIS Incentive
Update on the Later Forecasting Trial
Withdrawing OCR, Access 1400 and non-barcoded GLL Consultation Response
Engaging the Mail Industry on USO Reforms
Introduction of Default Postcode Option for Mailmark
ACCESS NOTICE: Introduction of Access 70 Advertising Mail Catalogue Service
Decision on Royal Mail Wholesale Carbon Reporting
Update to Advertising Mail Guidelines
Four new incentives added to the Incentives Calendar
WORKSHOP INVITATION: The Origin levy and its implementation for the mail industry
Updates to the Mailmark Letters and Large Letters Specification
Ofcom launches consultation on Universal Service reform
Using the TIS incentive to promote the Retail, Travel and Charity sectors
D+2 (Priority) Product Codes effective post-USO reform
New Royal Mail Access Indicia
Magazine Subscription 2026 Price Changes
Introducing a D+3 Service and D+2 Specification Changes
Renewing our incentives for 2025/26
Shaping the D+2 product suite for USO reform
D+2 product implementation for USO reform
Confirmation of EP Group takeover of IDS
Access Quality of Service Reporting Errors
NHS Mail New Barcode Solution
D+2 product implementation for USO reform FOLLOW UP
USO Reform and Access General Large Letters
Launch of Royal Mail's Incentives Calendar
Royal Mail responds to Ofcom consultation on the Universal Service
Update on Origin - the agreed solution
Access Letter Price Changes from 31 March 2025 / Permitted variances for 2025/26
Royal Mail's proposal for the introduction of a D+3 service - voting results
Increase to JICMAIL Annual Levy Cap
Update on Royal Mail Consultation on the Future of USO
Catalogue Incentive for the Retail Sector
Applications for Programmatic Mail Incentive open until 28 March 2025
Global IT outages impacting Royal Mail
Mailmark Catalogues added to our Advertising Mail Incentives
New Royal Mail logo
Error with 2023-24 Dynamic Baseline for NPP1 APP2 and Regional Price Plan
Wholesale carbon values for 2023/24
Catalogue Mail incentive launch
Quarter 1 2024/25 dynamic baseline
Removal of Guernsey flights from 1 April 2025
Royal Mail's proposal for the introduction of a D+3 service - voting commences today
Decision on Royal Mail Consultation on the Future of USO
Regulatory financial statements 2023-24 - update to comparatives
Origin Beta trial launch
Removal of MCS measurement for NPP1, APP2 and Regional price plans
Supporting Broadband/Mobile or Banking Card products through the TIS Incentive
Extending the Network Window: SSC Changes from 1 April 2025
Error with Quarter 1 2024-25 Baseline for APP2 and Regional Price Plan
Consultation on Network Window Changes
Update on Disruptive Event in respect of Extremely Hot Weather
REMINDER: Internet Explorer retiring and Agency Overlays
ACCESS NOTICE: Access mail for the RM, IG and E Postcode Areas
ACCESS COMMUNICATION: Early Access Slots Trial Extension to other Mail Centres
ACCESS COMMUNICATION: Launch of Royal Mail Consultation on the ALC Compensation Measures
ACCESS COMMUNICATION: ISBA Consultation on levy for cross-media measurement
ACCESS COMMUNICATION: Trialing Later Forecast Submissions
ACCESS COMMUNICATION: Internet Explorer retiring and Agency Overlays
ACCESS COMMUNICATION: Royal Mail Quality of Service 2021-22
Simplification of the Access Letters Contract - update on contract change notice 087
ACCESS COMMUNICATION: Earn 5% postage credits when testing Mailmark Economy for the first time
ACCESS NOTICE: Access Mail for RM, IG and E Postcode Areas
Disruptive Event Notification in respect of Planned Industrial Action by CWU Grade Colleagues
Royal Mail decision on Access Letters Contract compensation measures consultation
CWU strike date notification
ACCESS COMMUNICATION: Extending scope of Testing & Innovation Incentives for Mailmark Economy
ACCESS COMMUNICATION: Update on contract change notice 087
ACCESS NOTICE: Royal Mail Wholesale update on Disruptive Events
CWU Industrial Action ballot results
ACCESS NOTICE: Disruptive Event Notification in respect of Extremely Hot Weather
ACCESS COMMUNICATION: Earn 5% postage credits when testing Mailmark Economy for the first time
ACCESS COMMUNICATION: Trialing earlier Access Slots at Swindon IMC
ACCESS COMMUNICATION: Extending the Mailmark Economy Advertising Mail Incentive
ACCESS NOTICE: Permitted Variances for 2022-23 / Dynamic Baseline Proposal
ACCESS COMMUNICATION: SIMPLIFYING THE ACCESS LETTERS CONTRACT – OUR DECISION ON NOTICE PERIODS
ACCESS NOTICE: Price changes for the Access Letters Contract from 4 January 2022
ACCESS NOTICE: Changes affecting Letters, Parcels and C9 Premium agreements
ACCESS COMMUNICATION: ‘Simplifying the Access Letters Contract’ consultation decision document
Using Image Technology in Mail to Drive Online Behaviour and Consumer Engagement
ACCESS NOTICE: Access Tri-slots / Change to Trunking Service process
ACCESS COMMUNICATION: Reminder about Manual Mailmark eManifest and Barcode requirements
‘In flight’ Responsible Mail mailings after 4 January 2022
Adding perfume to the restricted item list
ACCESS NOTICE: Simplification of the Access Letters Contract - Notification of Contract Changes
ACCESS NOTICE: Access Mail for RM, IG and E Postcode Areas
ACCESS NOTICE: Simplifying the ALC - Our Decision on Simplifying Labelling Requirements
ACCESS NOTICE: General Large Letters and Parcels Tariff Changes
ACCESS COMMUNICATION: Invitation to feedback on the ALC Variation Request process
ACCESS COMMUNICATION: Launching the revised Access Letters Contract Variation Process
Ofcom agrees 1 January 2022 is a non-service day
ACCESS COMMUNICATION: Royal Mail Quality of Service 2021-22
ACCESS NOTICE: Renewal of incentives and other incentives news
Introducing our new Environmental Guidance
Revenue Protection Engagement and Mailmark Reporting during CWU Industrial Action periods
The New King Charles Digital Stamp
Disruptive Event in respect of Severe Weather Mar 2023
INDUSTRIAL ACTION UPDATE: CWU NOTIFICATION OF BALLOT RESULT -
National strike action dates formally notified by the CWU
Royal Mail and CWU update
ACCESS NOTICE: General Large Letters and Parcels Tariff Change
Extending the Programmatic Mail application deadline
Preparing customers for the implementation of dynamic baselines
IMPORTANT: Cyber Security Update
Roll Out of the Earlier Access Slots
Updates to the Mailmark Letters and Large Letters Specification
ACCESS NOTICE: Retailer-Etailer 2023 Incentive launch
Consultation on changes to the Postal Schemes
Disruptive Event in respect of the King's Coronation Ceremony - FOLLOW UP
ACCESS NOTICE: Extending the Later Forecasting Trial to 31 July 2023
Quarter 4 22/23 Dynamic Baselines
ACCESS NOTICE: Disruptive Event in respect of the King's Coronation Ceremony
Update on Disruptive Event in respect of severe weather in March 2023
ACCESS NOTICE: Retailer-Etailer 2023 Incentive launches today!!!
Discover the Circular Advantage of Mail
ISBA opens second Origin consultation on a fractional advertiser contribution
Extending the Early Access Slots Trial to March 2023
ACCESS NOTICE: Simplification of the Access Letters Contract - Contract Change Notice 093
Royal Mail strike update
Withdrawal of Access 1400 and Non-barcoded Parcel and GLL Services
Christmas 2022 Digital Stamp
Important update from the Royal Mail Quality of Service team
Advertising Mail October to March Incentive Launched Today!
Withdrawal of Non-barcoded GLL and Parcels from January 2024
ISBA Advertiser Levy Consultation Report
Early Access Slots Trial Extension to January 2023
Royal Mail strike update
Extending the Later Forecasting Trial to 31 March 2023
Disruptive Event in respect of higher staff absence in July 2022
Royal Mail strike update
Update on the implementation of Contract Change Notice 087
Royal Mail strike update
Renewing our Incentives for 2023
International Distribution Services Half Year Results Announcement
Mailmark Economy and posting Postcards and One Piece Mailers
Preparing customers for the implementation of dynamic baselines
ACCESS NOTICE: Launching the Royal Mail Wholesale Programmatic Mail Incentive
ACCESS NOTICE: Letters and Parcels Tariff Changes
Contact Us
Log In / Register
About Us
Legal
Home
>
News
> Access Quality of Service Reporting Errors
Access Quality of Service Reporting Errors
Close
Share this page
Facebook
Twitter
LinkedIn
Google Bookmark
Wholesale