Mailmark reporting is changing from 10 December 2020
Royal Mail is in the process of upgrading its Mailmark data warehouse systems and software. As part of this refresh, from 10 December 2020, we are introducing new Mailmark reporting functionality which will enable customers to access simpler daily PDF content, and the new Mailmark Direct Data transfer service that will for the first time automatically supply item data on all your Mailmark items.
As we move away from our legacy systems we, like other Companies, are also taking the opportunity to remove Adobe Flash Player (which is used currently by customers to access Mailmark reports) from our systems.
- We have set up this page which we recommend you consult from time to time for progress updates on the migration to the new reporting functionality.
This customer presentation provides an overview of the changes we are making and the plan for implementing the changes. Access the presentation here
JOIN OUR TRAINING SESSIONS
Royal Mail is providing two Mailmark Direct Data training sessions for Wholesale customers on 25th November and 2nd December. The sessions will take place over Microsoft Teams and will give an overview of what the data feed will contain and how you will receive it. The sessions will start at 10:00 and finish at 12:00. To sign up for a session please email MDDtrainingsession@royalmail.com with the date you would like to attend.
We are also providing training sessions for mailing houses on 30th November and 4th December. The sessions will start at 10:00 and finish at 12:00. To sign up for a session please email MDDtrainingsession@royalmail.com with the date you would like to attend.
Historic updates to Mailmark Reporting:
- MAILMARK DIRECT DATA TECHNICAL SPECIFICATIONS
- We have developed two technical specification documents to assist customers with implementing the Mailmark Direct Data service:
Technical specification for the download of item level data - this document is to provide customers and interested parties guidance on: requesting Mailmark Direct Data; accessing data securely; and the CSV data format structure.
- Technical specification access and onboarding - the focus of this document is to provide the technical detail to support customers and software providers to enable: secure, customer specific, retrieval of data files; development of an external solution to deliver data in a format and medium requested by end clients; and data integration with external customer solutions.
If you have any comments or queries on the above technical specifications please feed these to your Account Director.
Here you will find previous updates we have made to our External Mailmark reports:Mailmark Reporting Changes
- November 2019