Update on maintenance work from Saturday 10th April
Further to the note below, and just to update you on PDF report availability as a result of this activity, Saturdays’ reports will be available until 2pm today (Mon 12 April) at which point the reports you would have normally received at 12pm today will replace your weekend report. The reason for this is because some reports did not flow through as expected on Sunday, our apologies for any inconvenience this may have caused.
Planned maintenance work on Saturday 10th April Please see the attached notification of planned maintenence work here.
Any questions please email: firstname.lastname@example.org
Mailmark reporting is changing from 10 December 2020
Royal Mail is in the process of upgrading its Mailmark data warehouse systems and software. As part of this refresh, from 10 December 2020, we are introducing new Mailmark reporting functionality which will enable customers to access simpler daily PDF content, and the new Mailmark Direct Data transfer service that will for the first time automatically supply item data on all your Mailmark items.
As we move away from our legacy systems we, like other Companies, are also taking the opportunity to remove Adobe Flash Player (which is used currently by customers to access Mailmark reports) from our systems.
We have set up this page which we recommend you consult from time to time for progress updates on the migration to the new reporting functionality. We have also set up a dedicate Mailmark Direct Data page
at which you will find some useful technical specifications. CUSTOMER PRESENTATION
This customer presentation provides an overview of the changes we are making and the plan for implementing the changes. Access the presentation here
- MAILMARK DIRECT DATA TECHNICAL SPECIFICATIONS
We have developed two technical specification documents to assist customers with implementing the Mailmark Direct Data service which you can find on our Mailmark Direct Data reporting page.
We recently ran some training workshops with Wholesale customers to provide more detail about Mailmark Direct Data. You can view the training slides here
- MAILMARK PDF CONTENT USER GUIDE
We have developed a user guide
to assist customers with:
Historic updates to Mailmark Reporting:
- requesting Mailmark PDF reports;
- understanding those reports; and
- identifying opportunities to collate reports through an existing common Participant ID.
Here you will find previous updates we have made to our External Mailmark reports:Mailmark Reporting Changes
- November 2019