General Enquiries

If you have any general queries about our Wholesale products and services please email us at enquiries.wholesale@royalmail.com.

Mailmark Enquiries

To start using Mailmark, or if you have a technical enquiry please email us at mailmark@royalmail.com.

Incentives Enquiries

If you want to use our incentives or have any queries please email us at groupincentive@royalmail.com.

New Customers

If you want to be a Wholesale customer please email Joanna Major at joanna.major@royalmail.com.

Products and Services

Find out more about our products and services or to request the development of a new service or product please email enquiries.wholesale@royalmail.com.

Billing Enquiries

If you have a query about billing or invoices please contact the Finance Service Centre by calling 08457 950 950.

Technical Enquiries

For general technical enquiries that are not Mailmark related call our technical helpline on 02073 713 727.

Dockethub Enquiries

For any Dockethub enquries contact the Dockethub helpline by calling 01903 523 097 or emailing support@dockethub.com.

Ordering Supplies

You will need to contact DSACC by calling 0208 172 7626 or emailing DSACC@royalmail.com to order mailbags, trays, labels, bag ties and other consumables.