Privacy Policy

Our privacy notice

Royal Mail Group is committed to respecting your privacy and protecting your personal data. Our privacy notice explains how we collect and use your personal data and tells you about your privacy rights.

You can view our privacy notice here:

Your preferences on this website

When you register on this site you can choose to receive information from Royal Mail Wholesale. You can change your preferences by contacting us using the link below.

You can be deleted from this website’s databases by contacting us and requesting we deactivate your account:

Keeping your information secure

As you would expect of us, we will take all reasonable measures to ensure that the information you provide through our website is held and managed securely. However, there is a lot that you can do to help keep your information safe - not just on our website, but whenever you provide information online.

Here are some simple ways you can improve the security of your information:

Use a strong password

Read our advice on choosing a strong password. This will help you choose a password that will be difficult for other people to guess but easy for you to remember.

Keep your password private and secure

Your password is a key to your personal information and online identity. Don’t tell anyone your password or write it down. If you are concerned that somebody else knows your password. We recommend that you change your password from time to time.

Use a secure browser

Modern browsers are more secure than older versions, so always keep your browser up to date. If you browse with Internet Explorer, set Windows to update itself automatically to keep your private data safe.

Cookies Policy

Cookies are small text files stored in your computer browser when you access most websites on the internet. We will use two types of cookies:

Session cookies: these expire when you close your browser and do not remain on your computer.

Persistant cookies: these are stored in the longer term on your computer. They are normally used to make sure the site remembers your preferences. (this Website) uses cookies in order to make it easier to use and to support the provision of relevant information and functionality to you. Cookies also provide us with information about how this Website is used so we can keep it is as up to date, relevant and error free as possible. Further information about the types of cookies in use on this Website is set out below.

By using this Website you agree to the use of cookies. Please note that certain cookies may be set the moment you start visiting this Website. These will be session cookies on your first visit to this Website. If you continue to use or revisit this Website then persistent cookies of the types described below will be served. You can choose to manage the cookies we use on this Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit

Please note that preventing cookies is likely to impact the functionality or performance of this Website, or prevent you from using certain services provided through it. If you choose to prevent cookies, we cannot guarantee access to the services provided through this Website or be sure how this Website will perform during your visit. Preventing cookies will also affect our ability to update this Website to cater for user preferences and improve its performance.

The types of cookies we currently use on this Website are set out below.  The cookie categories are based on the category definitions contained in the International Chamber of Commerce UK Cookie guide. 

Cookie Category


Strictly necessary

Strictly necessary cookies are essential to enable you to move around this Website and use its features and/or services. These cookies allow this Website to provide services at the request of users.

This Website use strictly necessary cookies to:

  • Identify you as being logged into this website


Performance cookies allow us to update this Website to cater for Website user preferences and improve performance. They collect information about how this Website is used, e.g. which pages users visit most often and where error messages are delivered. These cookies don’t collect information that identifies individuals. All information is aggregated and therefore anonymous.

This Website uses performance cookies to:

  • Provide statistics on how this Website is used (including selections that you have made and goods and services that you have viewed, during your use of this Website)

  • Gather non-user specific technical data regarding usage of this Website and provide statistics on how our website is used


Functional cookies allow this Website to remember choices you make, e.g. your user name, log in details and language preferences and any customisations you make to Website pages during your visit. They are necessary to provide features and services specific to individual users.

This Website use functional cookies to:

  •  Identify you as having consented to use of cookies by  this Website

  •  Show you when you're logged in to the website

  •  Where selected by a user, provide enhanced log-in  functionality (keeping users logged in despite  navigating away from the Website)