ACCESS NOTICE: Supporting Wholesale customers through Covid-19

Royal Mail Wholesale is actively monitoring the rapidly evolving Covid-19 situation which continues to impact businesses across the United Kingdom. We fully appreciate that Wholesale customers are facing extraordinarily challenging times and will continue to support you through this period.


We are committed to continuing to provide the best delivery service for you and your customers, whilst also protecting the health and safety of our people.  In line with Public Health England guidance, we have provided updates to our people to help prevent the spread of the virus and made a series of adjustments to our letter and parcel handling procedures. We are keeping our ways of working under continuous review.


Today we have written to Wholesale customers to provide an update on key Wholesale activities and services which have already been impacted by Covid-19 and how we are dealing with these.

Find the customer letter here