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Indicia template files are available below to logged in customers. If you are logged in and are still unable to view or download the file please contact us.
For more information about obtaining access please contact:
Charlotte Marshall
Tel: 07725 200286
E-Mail: charlotte.marshall@royalmail.com
Your Access Licence Number will appear in the Royal Mail Access Indicator element of the Indicia.
We will confirm your Access licence number to you prior to your initial posting in order for you to prepare artwork for our formal approval. You may not use this licence number on any of your mailing items until your Access Agreement has been signed and an Access account has been set up.
For more information on Access Indicia, please see Section 3 of the User Guide.
There are two specified sizes for the Royal Mail Access Indicator, which you can download by clicking on the links below.
Royal Mail Access Indicator Size Guide:
You can choose which of these indicators you wish to use on each of your mailing Items:
• Large - the larger size is 30mm tall and 15mm wide.
• Small - the smaller size is 20mm tall and 10mm wide.
The Customer Access Indicator must clearly and uniquely identify the contract holder via:
• The contract holder’s, or their carrier’s, legal entity name.
• A registered design of the contract holder or of their carrier.
• A trade mark design of the contract holder or of their carrier.
Customer Access Indicator Size Guide:
• Large indicator - the maximum area available is 30mm tall x 50mm wide.
• Small indicator - the maximum area available is 20mm tall x 50mm wide.
There is no minimum size but your logo needs to be visible and any words used to clearly and uniquely identify the Customer need to be in a font larger than 10 points.
A 5mm gap is required between the Customer Access Indicator and the Royal Mail Access Indicator as per the positioning guide attached below. This guide should be used to establish the relationship between the mailpiece outer and the artwork. The Access Indicia will need to be printed exactly in accordance with the positioning guide which you can see by clicking on the link on the left hand side.
Below is the specification for the Stamp-like Access Indicia. Please speak to your Access Account Manager for further information.
Indicia Testing Stage 1
Once you have designed your Customer Access Indicia as per the Positioning Guide and Section 3 of the Access User Guide, please send a to-scale hard copy proof to the address below:
Charlotte Marshall
Royal Mail
4th Floor
148 Old Street
London
EC1V 9HQ
This hard copy proof check ensures that you do not print out test cards that we know will be rejected by Royal Mail sorting machines.
PLEASE NOTE: Royal Mail cannot approve the designs via a PDF file format as the dimensions may not be accurately replicated.
Indicia Testing Stage 2:
Once the proofs have been approved by Royal Mail, you will need to create a minimum of 100 test cards per design submitted and for each format of mail. We will confirm the dimensions for the test cards and the address for the testing as part of the approval process.
Indicia Testing Stage 3:
Once you have produced your test cards, they will need to be sent to Royal Mail for operational testing. Please note that this process could take up to four weeks from when Royal Mail receives the test cards.