In Royal Mail Wholesale we hold a lot of customer information and we take its security very seriously. We always ensure that we don’t inadvertently give any commercially confidential information to other parts of the Royal Mail Group or to our other customers.

As part of the Royal Mail Group we are regulated by Ofcom. Their Regulatory Conditions (previously known as Our Licence) ensure that all companies who access the Royal Mail delivery network via Royal Mail Wholesale are treated fairly and equally - and can be certain of confidentiality.

The Regulatory Conditions include sections about various aspects of the way we do business - to which we must adhere.

For more information regarding these conditions, you can see the Regulatory Conditions below. Alternatively, for more of an overview, we have also provided a copy of our internal Compliance booklet, which explains the main conditions in a clear and concise way.

Available to download

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For more information contact:

Mark Waples
Royal Mail Wholesale
148 Old Street
London
EC1V 9HQ

Email: mark.waples@royalmail.com